Monthly Archives: October 2013

Adam Cloch National Cybersecurity Awareness Month: Creating Strong Passwords

*AGA’s Director of Information Technology Nate Craft co-authored this article.

The internet is part of nearly every aspect of our lives from the home to work to play. With the swipe of a tablet or smartphone, you can manage your bank account, pay your bills, communicate with colleagues, friends and family around the world, and store and access information from virtually anywhere. However, it also means that our personal information is at a greater risk of being compromised than ever before – making cybersecurity one of our nation’s top priorities.

ncsam10_logoNational Cyber Security Awareness Month (NCSAM) – celebrated every October – was created as a collaborative effort between government and industry officials to educate the public and private sectors through special events and initiatives. Since its inception 10 years ago, NCSAM has grown exponentially, and information about protecting ourselves online continues to reach consumers, small and medium-size businesses, corporations, educational institutions and people across the nation.

So how do we protect ourselves from cyberattacks? The National Cybersecurity Alliance says everyone has a role in securing their part of cyberspace, including the devices and networks they use, starting with strong username and password combinations. Until a more secure method of authentication is conceived there are certain best practices you can utilize when creating a password to better secure your online accounts.

These best practices include:

  •  Use numbers and special characters in passwords: A common technique for “cracking” a password is known as a brute force attack in which a file containing a large list of common words is used to attempt to guess a password. By adding numbers and special characters to your password it will become more difficult to compromise your password via a brute force attack.
  • The longer the password the better: Longer passwords take longer to “crack” because they have more characters and are therefore more difficult to guess.  Most websites require a minimum password length of eight characters, but it is good idea to use a longer password. For example, a 12 character password is twice as strong as an eight character password.
  • Use a different password for every site: Using a different password for each site that you have an account on will ensure that if your password is compromised on one site it is not compromised on all the other sites for which you have accounts.
  • Use a password management application: There are several applications available that can store and maintain your passwords for you. These applications make use of modern cryptography in order to securely store your password in an encrypted file. Instead of remembering 20 passwords you only need to remember one password to unlock your password file.

As part of the month-long initiative, AGA will be posting weekly blog articles about cybersecurity topics, as well as daily content on our Facebook page and Twitter handle using hashtag #NCSAM. Let us know how your organization is informing utility customers about how to stay safe online in the comments section below. AGA will feature your efforts on our blog and social media accounts.

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Adam Cloch Your Smallest Customers Can Be Your Biggest Advocates

Guest Blogger: Brandy Spainhoward, Vectren, Lead Specialist, Creative Services

When it comes to educating customers about natural gas safety, Vectren has found a high degree of success in letting children bring the message home to their parents. For six years, Vectren has partnered with the National Energy Foundation to bring natural gas safety education each fall to nearly 15,000 fourth graders throughout Indiana and Ohio.  Each year, more than 2,000 teachers are invited to participate in a 45-60 minute Energy Safe Kids interactive classroom presentation. The program has become so popular that the 235 fall presentations were filled and waiting lists had to be created last spring.

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The interactive presentations feature a science experiment that demonstrates how natural gas is formed, tips for safety when around natural gas appliances and equipment, the importance of calling 811 before digging, and how to respond when you recognize signs of a natural gas leak. After the presentations, classes are invited to participate in a contest to create a 90-second video teaching other children how to be Energy Safe Kids.

A key element of the program is the household energy report card that students take home to their parents. Families are instructed to work together to grade their home on natural gas safety and return the completed report card to their teachers for a prize. Answers to questions about topics like calling 811, carbon monoxide detectors and keeping the furnace area clutter-free not only help Vectren gauge the effectiveness of the program, but also help the company meet pipeline safety requirements for public awareness. The improvement in scores from year-to-year shows the messages are hitting home.

As this program and its results signal, we should not ignore the impact of reaching out to children as utilities plan their public awareness and outreach – they are the customers of tomorrow.

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Adam Cloch AGA Closing In On 10,000 Twitter Followers

The American Gas Association (AGA) is about to hit a significant social media milestone. Our Twitter account, @aga_naturalgas, is less than 100 followers away from 10,000!

Twitter, a microblogging service that lets users send and read “tweets” up to 140 characters long, was launched in 2006 and has nearly 555 million active accounts, including AGA which joined the conversation in 2009.

AGA tweets throughout the day to inform our followers about our utility members, natural gas headlines, advocacy priorities and much more. Since June 2012, AGA has more than doubled the amount of its followers and nearly tripled the number of new users who follow us each day.

“We believe it is vital to extend the natural gas conversation online,” said AGA President & CEO Dave McCurdy. “Social media platforms like Twitter play an important role in informing the public about the safe and reliable distribution of natural gas. Our members and followers are critical in helping inform and extend this conversation, and we want to thank everyone for their continued support.”

To mark this special occasion, we’ll be giving away a celebration gift pack which includes the AGA 2013 Playbook, baseball cap, notebook, pen and latest edition of American Gas Magazine. Once AGA reaches 10,000 followers, we’ll use the website Random.org to randomly select one recipient from the list of Twitter followers.

AGA 10k prizeWe’ll also be using hashtag #10kcelebration, so let us know what you’re celebrating these days!

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