Natural Gas Market Indicators

Natural Gas Market Summary – up and down net storage injections and anticipation of summer market conditions by analysts mean that we are in the traditional swing month of April for natural gas consumption and pricing. Strong flowing supply conditions and the potential for more in the form of LNG are clearly dominating the short-term market outlook. At the same time, huge storage surpluses compared to recent years point to a demand profile that would still seem to need an overall economy jolt in order to sense movement from current market conditions.
Visit this link to download the full Natural Gas Market Indicators Newsletter. Topics covered include: Reported Prices, Weather, Working Gas in Underground Storage, Natural Gas Production, Rig Counts, Pipeline Imports and Exports, and LNG Markets.
Call Before You Dig: April is National Safe Digging Month
Are you installing a mailbox in your yard? Planting a tree for Earth Day? Before you dig, consider that there could be a natural gas pipeline or electric power line buried only a few inches under the surface of your property- easy striking distance even for shallow digging projects.
Customer safety is a top priority for AGA members. That’s why AGA, the Common Ground Alliance and other partners have designated April 2009 as National Safe Digging Month. We’re asking you to call 811 before you embark on any digging or excavation near your home or business.
According to call811.com, “Digging without calling can disrupt service to an entire neighborhood, harm you and those around you and potentially result in fines and repair costs.”
Since the creation of 811, there has been roughly a 40 percent reduction in safety incidents. The program is working- thanks to responsible citizens who have made 811 a necessary first step. There is no charge for the call.
Don’t take an avoidable risk. Pick up the phone and call 811 before you dig. We’ve got the video from 811.com below and a big thanks to City of Richmond Department of Public Utilities for helping to spread the word.
Recap: 2009 AGA/EEI Customer Service Conference – Serving At-Risk Customers
I just got back from the AGA/EEI Customer Service Conference and Exposition and it was a great success. The clear emphasis of this year’s conference was meeting the needs of at-risk customers. From the opening chairman’s remarks to the closing session, the theme was consistent.

Commissioner Katrina McMurrian, Florida Public Service Commission, at the podium during the Economic Crisis and its Impact on Customer Service panel. Also included in the panel were: John Caldwell, director, Economics EEI; Thomas Graham, president, Pepco Region; J.R. Kelly, Office of Public Counsel, Florida and member of the National Association of State Utility Consumer Advocates; and Tracey Parker, director, Government Relations, EEI.
AGA Chairman, Thomas E. Skains, shared the CEO perspective on the importance of good customer service and clearly articulated the need for a customer service mindset – especially in economically challenging times like the one we face today.
John Caldwell, an EEI economist, provided his perspective on how our economy reached the point it is at today and shared some thoughts on how long our present situation may last.
Throughout the conference, from breakout sessions to general sessions to informal networking, the buzz was on how to engage customers who are newly in danger of being unable to pay their utility bills. The final session profiled We Energies, Integrys and Kansas City Power and Light and their efforts to work with customers in order to keep their energy needs met while providing a means for the customer to cover their financial obligations through payment programs, grants, fuel funds and other creative programs.
The proceedings from the conference are available to attendees (you’ll need your login information) at www.eei.org/meetings-cs. Leave a comment below if you’d like to learn more about the event, or were actually there and want to share your thoughts on the experience.
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